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Today’s strategies in driving operational cost out of most business processes begins with exploring opportunities to automate and create self service frontend data entry applications. When you think about the ways in which commerce is transacted over the web, including making a reservation, requesting information, or an online purchase, the user is presented with a form which they enter required data and submit it. Paper documents are no longer part of this process and subsequently most of the operational costs associated with processing forms can be eliminated.

Manual based paper forms used today in organisations are expensive, difficult to distribute, and drive up operational costs to manage and file them. Integrated content management solutions provide a framework for the automation of these processes. Electronic Forms Systems allow you to create and store a library of on-demand forms to automate the creation, distribution, and filing of transactional forms. These forms can be configured as PDF, Microsoft Word, HTML, or Excel documents and made available in-house or online